Contact information
Have a question? We're here to help.
Whether you have a question about an order, product availability, shipping, subscriptions, or anything else, we're happy to assist. We strive to provide friendly, timely customer service and will respond as quickly as possible.
Contact Overview
| Topic | Details |
|---|---|
| Support Email | support@itriedcomics.com |
| Response Time | Typically within 1–3 business days |
| Preferred Contact Method | |
| Order Questions | Please include your order number |
Email Support
The best way to contact i Tried Comics is by email.
We strive to respond to all customer inquiries within 1–3 business days. Response times may be longer during holidays, major comic releases, conventions, or periods of unusually high order volume.
Order Support
To help us assist you as quickly as possible, please include your order number when contacting us regarding:
- Order status
- Shipping questions
- Returns or refunds
- Damaged shipments
- Incorrect items
- General order inquiries
Account & Order Notifications
When you place an order, create an account, or subscribe to our communications, we may contact you regarding:
- Order confirmations
- Order updates
- Shipping notifications
- Delivery updates
- Customer support responses
- Important account or order-related information
These communications are transactional in nature and are necessary to provide our services.
Free Local Meetup
Customers located in or near the Livermore, California area may request Free Local Meetup.
Approval is required before selecting Free Local Meetup during checkout.